Capabilities

Systems shaped around your operation.

We identify the manual work slowing the operation down, then design the route, controls and software required to remove it.

CAP–01

Workflow Automation

Remove the repetitive handoffs slowing everyday operations.

  • Connect existing tools without replacing them unnecessarily
  • Route information and approvals automatically
  • Standardise repetitive processes
  • Preserve human approval where judgment is required

Related systems

Solven live route: a request is received at 10:24:31, validated at 10:24:33 and the record updated at 10:24:36, with one human review control point offering approve or hold.
Live route — 3 steps / 1 control pointRUN 024

CAP–02

Operational Intelligence

Turn disconnected operational data into timely, decision-ready reporting.

  • Combine information from multiple sources
  • Detect operational exceptions
  • Trace anomalies to their source
  • Generate consistent executive outputs

Related system

Solven operations intelligence: three sources feed an analysis layer, an anomaly is traced from source 02, exceptions are flagged, and an executive report is ready for review.
Operations intelligence — 3 sources / 1 exceptionLIVE ANALYSIS

CAP–03

AI-Assisted Operations

Use AI for classification and drafting without handing it uncontrolled authority.

  • Classify enquiries and operational events
  • Draft safe responses or recommended actions
  • Escalate ambiguous and sensitive decisions
  • Maintain clear human-control boundaries

Related system

Solven inbox intelligence: four incoming messages classified as support, billing, high priority and promotion, with the high-priority message escalated and the team alerted for human review.
Inbox intelligence — 4 classified / 1 escalatedLIVE CLASSIFICATION

CAP–04

Internal Systems

Give the team one controlled interface for approvals, exceptions and operational actions.

  • Replace scattered spreadsheets and messages
  • Centralise status, ownership and audit history
  • Support approvals and escalations
  • Build around the operation instead of forcing a template

Related system

Solven control interface: a refund request above threshold reaches a policy check; one branch auto-resolves and reports executed while the exception is held for human approval, with a timestamped audit timeline beneath.
Control interface — 1 exception / 1 control pointSESSION 018

Integrations

We build around the tools already embedded in your operation.

Data

  • PostgreSQL
  • Google Sheets
  • Airtable
  • pandas

Communication

  • Gmail
  • WhatsApp
  • Resend

CRM

  • HubSpot
  • Notion

Finance

  • Stripe

Internal tools

  • n8n
  • Make
  • Zapier
  • Python
  • FastAPI
  • Next.js

Final step

Ready to stop doing it manually?

Start a buildBook a call

First response within 24 hours.